At OÜ Global Medical Trip, we strive to provide the best possible customer experience. However, if you are not satisfied with your purchase, you may be eligible to return it under the following terms:

1. Return Eligibility

• To be eligible for a return, you must notify us within [insert number] days of the purchase date.
• Returns will only be accepted for products or services that are unused, unopened, and in their original condition.
  
  

2. Return Process

• To initiate a return, please contact us at support@gmtrip.me with your order number and reason for the return.
• We will review your request and provide instructions for the return process, including any required return shipping.
  
  

3. Refunds

• Once we receive and inspect the returned product, we will issue a refund to your original payment method.
• Refunds may take up to [insert number] business days to process, depending on your financial institution.
  
  

4. Exceptions

• Certain products or services may be non-returnable, such as travel bookings.
• If a product or service is non-returnable, this will be indicated in the product or service description.
  
  

5. Shipping Costs

• Shipping costs are non-refundable, except in cases where the return is the result of our error.
• You are responsible for the cost of return shipping, unless the return is the result of our error.
  
  

6. Changes to These Terms

• We may modify these Terms from time to time, and will post the modified Terms on our website.
• Your continued use of our Service after any modification constitutes your acceptance of the modified Terms.
  
  

These Terms are effective as of 02.02.2023.